Customer Service

Choosing an instrument

Please do not hesitate to contact us if you would like advice on choosing an instrument or kit. We would be happy to talk to you about it and can advise you on the level of technical ability required to play and/or build it, the current price and availability.
Phone: (+34) 91 450 30 50
Fax: Not available. Please use the email.
E-mail: info%renwks#com (Change % for @ and # for a dot)

Technical support

If you have a question about the construction of your kit, need a replacement part or require help with setting up, tuning and playing the finished instrument, please call and ask for Jonathan.
Phone: (+34) 91 450 30 50
Fax: Not available. Please use the email.
E-mail: info%renwks#com (Change % for @ and # for a dot)

Second Hand

It is a common practice that manufacturers and retailers of musical instruments also operate a brokerage system of second hand instruments. For over 30 years the staff of the Renaissance Workshop Company has helped hundreds of times to sell or buy historical instruments, antique or replicas.

We offer a simple and speedily way to meet buyers and sellers: We maintain an updated listing where you can publish (almost for free) your offering or your demand. The listing is mailed to our vast database of interested customers and is reproduced in full on our website. 

To offer an instrument for sale simply send us as many details as possible. You determine the price at which it is offered but we can help you to find a realistic worth.

For any thing concerning selling or buying a second-hand instrument, please contact us through this link.

Kit building courses

If you would like to build your kit under expert guidance, why not join an RWC Kit Builders Workshop for a day or make it into a short holiday and stay for a few days. You are most welcome to call for further information and availability. The cost is currently 97.95 RWC per day which includes all tuition and equipment.
Phone: (+34) 91 450 30 50
Fax: Not available. Please use the email.
E-mail: info%renwks#com (Change % for @ and # for a dot)

Rescue service

We can complete your kit for you whatever stage of construction you have reached. Please call us for a quote.
Phone: (+34) 91 450 30 50
Fax: Not available. Please use the email.
E-mail: info%renwks#com (Change % for @ and # for a dot)

Get the plan and instruction manual before you buy the kit

If you want to have an idea about how difficult the construction of the kit is, you should read the following article and the frequently asked questions about making an instrument.

If you still have doubts and you would like to read the instruction manual before buying the kit, we can sell our instruction package including the manual, drawings, template, pictures, etc as described in each product page in the paragraph 'plan' at the stated price. Then, if you decide to purchase the kit in the next two months, we will deduct the price of such plan form the price of the kit.

On Approval service

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